Help
How To Shop
While browsing
the products, decide upon the quantity that you wish to purchase of a
particular item, select any options that item may have, such as size or color,
enter the quantity, and then press Order. The page should reload indicating
that your item(s) have been added to your shopping cart. If a page offers more
than one item forsale, you must select the quantity for each item and then
press Order for each one.
Once you have
chosen all the items you wish to purchase (or simply wish to review them).
Click the Check Out link at the bottom of one of the product pages (or this
page). It will review all the items in your cart before you finalize your
order.
The final stage
of an order is to take your payment information once you have reviewed your
order. After completing the payment information, you should receive an
automated email confirmation of your order.
We will not
charge your credit card until we have verified the items are in stock and are
ready to ship.
Shopping Errors
Our website
uses some of the latest technology to be able to run an online store. We
recommend that you use at least a version 9 or higher release of Internet
Explorer or Netscape to conduct your shopping. Cookies, Java, and JavaScript
should be enabled when viewing our site. Placing an order requires that you be
able to make a secure connection to our server using SSL. Some firewalls (most
commonly used in business internet connections) may not allow secure access to our site.
If any online problem is preventing you from placing an order, we are always
more than happy to take your order over the phone.
Online Security
Our online
shopping cart uses up to 256-bit SSL encryption from GoDaddy. You can view
its authenticity by clicking on the verification box below.
SSL protects the data that you send to us from being eavesdropped on
when you fill out the order form and submit your credit card number to us. If
you encounter any SSL warnings, these are typical when using old web browsers
so you may want to upgrade your web browser to a newer version or try using a
modern browser such as Google Chrome or Mozilla Firefox instead
of Internet Explorer. If you aren't comfortable with online ordering, you may
also call us to place your order. Either way we'd be pleased to help you!
Contact Information
The Country Porch, LLC
3915 N. Schreiber Way
Coeur d'Alene, Idaho 83815
phone (208) 664-9182
toll free (866) 664-9182
fax (208) 665-1567
open hours Mon-Fri 8AM-4PM PST
email sales@thecountryporch.com
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